Inbound Call Center Inbound For Cell%2cand Vodacom Jobs in Cape Town Region
Customer service / support
- Clicks Group Limited (2)
- Corporate Placements (2)
- Ntice Sourcing Solutions (2)
- Old Mutual Mfc (2)
- Time Personnel (2)
- Careerbox (1)
- Last 7 days (10)
Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint.
share this job on whatsappCall Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
- Supervise and manage a team of call centre agents.
- Monitor agent performance
- Develop and implement strategies to improve overall call centre performance and efficiency.
- Ensure
- Prepare reports on call centre performance metrics, including call volume, response times, and
Client Contact Centre Service Administrator
Cape Town City Centre
R11000 Monthly
opportunity for you!
Position Available: Inbound Client Contact Centre and Correspondence Administrator
inbound calls and web touchpoints to deliver exceptional service
Customer Liaison / Sales Administrator
Cape Town City Centre
Manager
Customer Liaison / Sales Administrator
Time PersonnelCape Town City Centre
Branch Manager Assisting customers with orders inbound and outbound Invoicing of orders and sending for
Customer Liaison Montague Gardens
Time PersonnelCape Town City Centre
Branch Manager Assisting customers with orders inbound and outbound Invoicing of orders and sending for
Tech Support Customer Service Representative
Cape Town City Centre
customer call backs to provide an update on the progress of the query
Helpdesk Operator
Clicks Group LimitedCape Town City Centre
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
Helpdesk Operator Cape Town
Clicks Group LimitedCape Town City Centre
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating
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