consulting and services provider based in Umhlanga, is seeking a full-time, on-site Service Desk Coordinator UK-based clients. The Service Desk Coordinator will be responsible for coordinating service requests, managing managing customer inquiries, and ensuring timely resolution of IT-related issues. This role involves collaborating REQUIREMENTS: Service Coordination and Operations Management skills Customer Service experience Knowledge correspondence. Apply here: https://www.datafin.com/job/service-desk-coordinator-onsite/ OR e-mail a Word copy
business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed over the phone and via email. Effectively manage customer expectations with timeous updates & clear notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary necessary information has been captured on the Service tickets prior to processing for billing. Verify all
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
Responsibilities Develop the foundation needed to determine customer and business insights. Create data entry points drive performance improvements (KPI's) and improve customer experience through recommendations on how to improve the business performance in terms of achieving service levels or KPI's Present these findings in a clean efficiencies. Objectively monitor recorded or live customer interactions i.e. voice and digital to measure identify key themes/trends related to quality, customer experience and other key business performance
purpose of this role is to provide field (onsite at customers) & remote support & consultation as well implementations to PeopleWare customers in order to maintain and improve customer satisfaction levels. Required experience in Service, Consulting, and Implementation In-depth understanding of the customer services model and and of the customers' business environment. In-depth knowledge of PeopleWare and Payroll At least 3 years' advance Excel Good understanding of the PeopleWare services in various industries Technical: Good understanding
purpose of this role is to provide field (onsite at customers) & remote support & consultation as well implementations to PeopleWare customers in order to maintain and improve customer satisfaction levels. Required experience in Service, Consulting, and Implementation In-depth understanding of the customer services model and and of the customers' business environment. In-depth knowledge of PeopleWare and Payroll At least 3 years' advance Excel Good understanding of the PeopleWare services in various industries Technical: Good understanding
experience in Service, Consulting, and Implementation
pre-installation site surveys.
procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership business acumen, and a passion for innovation and customer service. You will have the opportunity to learn from procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness to expand the company's product offerings and customer base. - Develop and maintain strategic partnerships increase market share. - Analyse market data and customer feedback to identify opportunities for product
focused on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix Datacentrix customers. The support functions of the role will extend from testing and troubleshooting experience delivering Network Security Services in a customer environment. Excellent Communication and clients and client end-users in support of the Service Delivery Manager. Liaises with 3rd party vendors escalated incidents, problems and queries. Maintains service and quality levels according to of the company