such as CCTV, Access control and Telephony VOIP services. This is a full-time on-site role for a IT Support repair and technical issue resolution Excellent customer service and communication skills Able to work well
questions and generally provide a high level of customer empathy. Setting expectation during the onboarding the software onboard in line with established service level agreement with clients. Configuration of leading small to medium sized teams I.T. / Technical customer support experience Experience with Microsoft365
business productivity Encourage and maintain a “customer service” philosophy within the BI team with business
Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Technical Requirements: Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Understand and manage
most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics