muscle What will you be doing? Dealing with incidents, managing them through to resolution where possible
muscle What will you be doing? Dealing with incidents, managing them through to resolution where possible
operations. Assess processes and procedures, incident management, and duty of care measures. Assist with audits
Takes responsibility and accountability for incident management as per ITIL standards and best practice •
framework Knowledge of customer service and incident management processes Strong verbal and written communication
processes, methods, and standards to address incident management in a mature manner, ensuring effective remediation
Continuous Improvement - Hazardous Incident Risk Assessment Environment Management System Management, Maintenance tracker on a monthly basis of incidents (Near misses, Accidents, Management GEMBA walks, non-conformances) support to the Mill in the areas of SHER. Incident management e.g., investigation, legal reporting and
Write and maintain support documentation, incident management processes, technical specifications and user
shoot software related problems. Apply the incident management procedure. Demonstrate an advance understanding
shoot software related problems. Apply the incident management procedure. Demonstrate an advance understanding