Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks and Processes/IT Service Management (ITSM/ITIL) Incident Management Problem Management Change Management Release
Processes / IT Service Management (ITSM/ITIL) Incident Management Problem Management Change Management Release
Operations (DevOps) based on a standby roster Incident Management (IM), Change Management (CM), Problem Management
ESSENTIAL SKILLS: SAP Technical Operations Incident Management (IM) Change Management (CM) Problem Management
fault-finding Handling of incidents according to GROUP processes. Management/Coordination of Incidents Docker ITIL processes, in particular Incident, Problem Management, Configuration Management. ADVANTAGEOUS
Functions: SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical the Feature Team are met Ensure that IM (Incident Management), CM (Change Management) and PM (Problem
Access Management. Service Management: Incidents Monitoring, manage SLAs, problem management reporting,
Model (AWM) Charter Work experience with incident management, change management and problem management
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Software package, Experience with ITL processes (Incident, Change and Problem management) Plan and execute maintenance tasks
Experience with ITIL processes (Incident, Change and Problem management) Plan and execute maintenance tasks