Job Title: Field Services Technician Function: Operations Occupational Level: Skilled Technical Reports Reports to: (position) Director (Cape Town) No of Direct Reports: None No of Indirect Reports: None Job Responsibilities this is done accordance to the maintenance and field service order and that all stock used are accurately Commissioning: o Prior to installation, the Field Services Technician must review the project plans and report to the Field Service Manager. • Servicing and Maintenance: o Regular servicing and maintenance
correctly and consistently Individual and team service delivery against agreed SLAs and KPIs Adherence administrative and operational tasks Active and positive engagement with end users, application support systems. External Services Management Monitor and ensure alignment of external services as specified in maintain healthy relationships with the relevant service providers. Ensure contract agreements are in place
business management, economics, finance, or related field. Working Knowledge of PowerBI will be an advantage also advantageous. 4 years' experience in relevant field Competencies Focused, emotionally matured individual
Qualifications needed for the Product Manager are as follows
You will be responsible for managing field teams, comprising field team technicians, in a specific area into the field - liaising with comm pole landlords and users
You will be responsible for managing field teams, comprising field team technicians, in a specific area go into the field - liaising with comm pole landlords and users Quality assurance of field teams' work work Performance management of field team technicians Oversee that teams have completed summaries Close management (rentals, inspections etc.) Training of field team technicians - when required Ensure M-files/any People/Talent Acquisition Manager with recruitment - Field Team Technicians Collaborate with the Head of Customer
We are looking for a Technical Field Team Lead (Foreman) to join the team, as the company embarks on
Maintenance
Keeping premises clean and tidy Stock control Client service Able to perform hard manual labour Constantly adding General housekeeping of premises Customer services Skills Service orientation Accurate, thorough and precise
reporting. Assisting with product development through field trials and adhering to regulatory requirements.