The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
The main purpose of the role is to allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Updating the call logging system. Scheduling and following up with the Technicians. Coordinating and managing calls. Updating the daily, weekly and
holders always.
experience in customer services and sales. Excellent communication skills in English. Ability to work in a fast-paced
Description Internal Sales Support Salary R20 000 – 35 000CTC Location: Midrand The purpose of the job experience is essential. Excellent interpersonal and communication skills Exceptional Attention to detail Minimum Minimum 5 years' experience in a Sales environment. Internal and External Customer Liaison Must be able to
Description Internal Sales Support Salary R20 000 – 35 000CTC Location: Midrand The purpose of the job experience is essential. Excellent interpersonal and communication skills Exceptional Attention to detail Minimum Minimum 5 years' experience in a Sales environment. Internal and External Customer Liaison Must be able to
experience in customer services and sales. Excellent communication skills in English. Ability to work in a fast-paced
To provide specialist advise and support in the generation and provision of reliable claims assessment practices in providing advice and support from a specialist perspective.
Communicating with Impact
advantageous. Role & Responsibilities: Call Centre Specialist: Provide excellent customer service, drawing professionally. Team Leader : Lead and coach a team of specialists to ensure top-quality service. Conduct quality drive performance improvements. Communication Specialist: Communicate clearly and professionally, both
advantageous. Role & Responsibilities: Call Centre Specialist: Provide excellent customer service, drawing professionally. Team Leader : Lead and coach a team of specialists to ensure top-quality service. Conduct quality drive performance improvements. Communication Specialist: Communicate clearly and professionally, both