a Head Service Manager who can; but not limited to; develop support service management, develop new ITSM
ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and
br />At least 5 yearsexperience in a Service management environment
Experience working in Risk and
be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience small team.
be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously Sales/ Business Management or Communication, coupled with 2-5 years experience in managing customer success success and key account management within a software development environment, ideally in the Hospitality Hospitality or Point of Sale sector.
Bachelor's Degree in Computer Science, Information Systems, Information Technology, or Electrical Engineering
including developers, business analysts, and project managers - a team player
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/>Relevant Information Technology Qualification
Computer literacy MS Office
Relevant knowledge of testing
our expertise:
Position Overview Working closely with the Technology Manager, the Senior Server and Systems Engineer is responsible responsible for planning, implementing, and managing enterprise server systems that support and facilitate providing a high level of support and best practice knowledge to administrators and teachers in accordance with enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network on a variety of servers and systems every year. Managing anti-virus like Sophos across the enterprise.
encryption/decryption, Base64 codification good knowledge of SAP CPI (Cloud Platform Integration) and cloud environments;