and client end-users in support of the Service Delivery Manager. Confirm call resolution with End User
Traffic Management service delivery. Lead development, utilisation, and management of the Air Traffic
Traffic Management service delivery. Lead development, utilisation, and management of the Air Traffic
stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate knowledge
stakeholder needs, satisfaction and service delivery Knowledge management: Assess all high risk or high cost
stakeholder needs, satisfaction and service delivery Knowledge management: Assess all high risk or high cost
stakeholder needs, satisfaction and service delivery Knowledge management: -Assess all high risk or high-cost
stakeholder needs, satisfaction and service delivery Knowledge management: -Assess all high risk or high-cost
stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate knowledge
and leader for best possible service delivery Compliance and Risk Management: Defined legal, statutory and