Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises servers, cyber security, and general end user support.
IT Policies and procedures:
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Server Support Engineer We are currently looking for a Server Engineer to ensure that assigned infrastructure
Senior Support consultant required to join our client in the delivery of various projects. Required:
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
Provide Level I and Level II troubleshooting support assistance for our South African and global customer troubleshooting and testing of all Voice Logger systems Support of Microsoft, Linux and Google software Reacting Zendesk program. Attend to assigned Zendesk Helpdesk tickets Monitor Network health and create work-orders staff. Work closely with other members of the support team, Product Management, and R&D to troubleshoot exclusive to; ensure all calls are logged in Helpdesk before responding to them ensure all calls allocated
in Avaya Telephony administration as a Senior Support Engineer within a medium to large ICT organisation Implementation Professional Specialist – AIPS Avaya Support Professional Specialist – ASPS Avaya Certified Implementation Specialist – ACIS Avaya Certified Support Specialist – ACSS Avaya Certified Solutions Specialist
is seeking for a passionate, focused Business Support Specialist who is a team player. If this, is you