or related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who be proactive in terms of providing professional support to both the team and customers.
design/build/test, support/project experiences (certified, ideally) previous experience of supporting integration other interfaced applications.
data according to business policies and rules, supporting all modules (DP, MRP, DRP, RETPACK, CONA and managing project stakeholders effectively
training materials, and product specifications, to support product configuration and usage.
improvement and maintain clean Git workflows
- Support team operations and contribute to product enhancements
implementing, and managing enterprise server systems that support and facilitate the school's technological vision and mentorship for the IT support team, while providing a high level of support and best practice knowledge Systems Engineer's role is to develop, implement and support data server and storage systems across the organization enterprise-level network servers and storage systems. Support financial ERP systems. Use scripts and commands PRTG. Coordinate the troubleshooting and the support calls with external providers. Develop and maintain
Service Manager who can; but not limited to; develop support service management, develop new ITSM tool requirements
backlog and new developments, ensuring readiness to support customers.
REQUIREMENTS:
quality for the assigned applications.
holidays on implementation and operations (IT Support) related tasks.
Ability to work as part of
/>Proactively propose solutions to improve the support of (new) business processes.
ABAP debugging