industry is looking for an IT Helpdesk Administrator. As an IT Helpdesk Administrator, you will be responsible responsible for providing basic 1st line support and assisting in the absence of the First-line Team. You ensure adherence by staff. This role as an IT Helpdesk Administrator will help you stay updated with Administration. Minimum 2 years of experience in an IT Helpdesk Administrator role. Minimum 1 year of experience seize the opportunity by applying now for the IT Helpdesk Administrator position at www.codematch.co.za
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises servers, cyber security, and general end user support.
IT Policies and procedures:
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
Field Support Engineer to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
leading Data Solutions Provider seeking a Software Support professional with strong client management and clients, serving as the primary point of contact for support-related inquiries and escalations. Proactively are met. Team coordination tasks – Manage the Support team and ensure client satisfaction. Manage and and allocate resources effectively to support day-to-day operations and project requirements. Monitor resource technical support to customers (change pins, create profiles, set table locations, etc.). Action support emails
Reference: JHB000957-HLG-4 Role: Snr Network Support Engineer (Voice) (Level 3) Location: Illovo, Johannesburg experience Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional resources responsible for providing first class support to a wide range of customers, across multiple platforms results for clients. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional resources responsible for providing first class support to a wide range of customers, across multiple platforms client sites and participation in after-hours support and on-call rotations as needed. Qualifications:
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis