Support Resolve customer product/system issues Installation & support of Imagine solutions: Automation/Video JpegXS, docker, hybrid system Engage with R&D for continuous improvement Support on large projects during
implementation of new systems and/or changes, including user training and support Ensure compliance to adherence to best practices for system security, scalability, supportability, maintenance and performance Years' experience and knowledge of systems analysis, design, testing, support and maintenance Experience in
of our clients' systems and networks. Key Responsibilities: Provide technical support and maintenance
ET2000 and other interfacing system (e.g. Auto Part, E-Parts etc.) support. Ensuring timeous troubleshooting
information. • Maintain backups and backup systems. Technical Support • Provide technical support to field
Gain a full understanding of all systems. Assist with escalated support requests – 3rd Line Support. Stay
Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial Previous
Description Information Security Services Development of Information Security Services capability and initiatives in support of the IT Strategy and EA Planning / Blueprinting processes. Advise on and ensure the effective management of information technology and business processes access and to commu
implement system solutions.
- Prepare technical documentation and provide user training and support.