Monitoring of systems for pro-active system support Monitor performance and quality control plans to applications/programs (propriety/third party) System support and troubleshoot/problem resolution Consult
to further partake in operational and system maintenance support to resolve issues. Job Outputs: Change training. Operational Duties Provide user and system support and deliver solutions on requests for information
Use helpdesk system • Ensure customer satisfaction • Standby & after-hours support to end users Grade
information and operational support systems Provide 2nd and 3rd level support Liaise with vendors and other
contact for the ERP system, ensuring optimal performance and utilization. Support internal users, enhancing proficiency, and addressing any system-related queries. Collaborate with external support consultant to ensure the
contact for the ERP system, ensuring optimal performance and utilization. Support internal users, enhancing proficiency, and addressing any system-related queries. Collaborate with external support consultant to ensure the
ET2000 and other interfacing system (e.g. Auto Part, E-Parts etc.) support. Ensuring timeous troubleshooting
ET2000 and other interfacing system (e.g. Auto Part, E-Parts etc.) support. Ensuring timeous troubleshooting
ET2000 and other interfacing system (e.g. Auto Part, E-Parts etc.) support. Ensuring timeous troubleshooting
database administrators and system maintenance Consultant. Provide support to provincial and municipal