customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
presenting at Steerco level Quality Management All systems and controls must be documented and managed to business processes in place to ensure accurate use of systems as well as the effective control of dedicated and the client Develop and build relationships with supporting technology team Administration Ensure that personnel meet legal requirements Continuous Improvement Support and help identify, define and agree Supply Chain recognition Ad hoc Ad hoc analysis, queries and business support Projects: Identifying areas for improvement Managing
presenting at Steerco level Quality Management All systems and controls must be documented and managed to business processes in place to ensure accurate use of systems as well as the effective control of dedicated and the client Develop and build relationships with supporting technology team Administration Ensure that personnel meet legal requirements Continuous Improvement Support and help identify, define and agree Supply Chain recognition Ad hoc Ad hoc analysis, queries and business support Projects: Identifying areas for improvement Managing
presenting at Steerco level Quality Management All systems and controls must be documented and managed to business processes in place to ensure accurate use of systems as well as the effective control of dedicated and the client Develop and build relationships with supporting technology team Administration Ensure that personnel meet legal requirements Continuous Improvement Support and help identify, define and agree Supply Chain Ad hoc: Ad hoc analysis, queries and business support Identifying areas for improvement Managing projects
presenting at Steerco level Quality Management All systems and controls must be documented and managed to business processes in place to ensure accurate use of systems as well as the effective control of dedicated and the client Develop and build relationships with supporting technology team Administration Ensure that personnel meet legal requirements Continuous Improvement Support and help identify, define and agree Supply Chain Ad hoc: Ad hoc analysis, queries and business support Identifying areas for improvement Managing projects
This role will research, evaluate, implement, and support best-of-breed video analytics solutions to integrate an IT role Experience with IP video management systems and video analytics Experience working with IP
and services). Facilitate training on our clients system and scanner and new technologies/applications. follow up on standards, procedures, and operating systems. Identify and organise all the resources needed
and services). Facilitate training on our clients system and scanner and new technologies/applications. follow up on standards, procedures, and operating systems. Identify and organise all the resources needed