analysis
ITIL Foundation: Experience in the sacred rituals of ITIL Foundation will grant
of all Incidents and Service request according to ITIL standards • Follow up on existing and outstanding and accountability for incident management as per ITIL standards and best practice • Respond to all customers Basic understanding of IT governance and controls • ITIL foundation certification (Optional) • SAP first
/>Project Management (Waterfall, Agile, Scrum)
ITIL V4
COBIT 2019
3 years exp as an IT Manager
Qualifications: Relevant IT certifications e.g COBIT, ITIL, Safe, etc (Advantageous)
Qualifications: Relevant IT certifications e.g COBIT, ITIL, Safe, etc (Advantageous)
manipulation and analysis ITIL Foundation: Experience in the sacred rituals of ITIL Foundation will grant
requests, and changes. Ensure adherence to established ITIL (Information Technology Infrastructure Library) desk environment (desirable). In-depth knowledge of ITIL principles and methodologies (desirable). Excellent
Centre Desirable ITIL Foundation Retail experience IS or IT Diploma MCDST (A , ITIL, HDI) Competencies
JavaScript and front-end frameworks AJAX REST API's ITIL knowledge. SOA. XAML, XML C# Development, Agile
is advantageous. Mobility Support qualification. ITIL. Customer support soft skills. A N Remuneration: