Specialist Certification - SD (advantageous) Certified in ITIL 3 (required) Prince II (advantageous) Certified IT Service Management principles and frameworks (ITIL 3) Knowledge and application of relevant IT best
in IT governance and security » Certifications in ITIL foundation, Security, CISM, SCCM and COBIT will
(IT), BSc (IT), or industry related diploma
Certificate (IT), BSc (IT), or industry related diploma ITIL foundation certificate Skills 2 Years experience
ATTRIBUTES): Knowledge of: IT services support; ITIL aligned service management; Drafting policies and experience in Higher Education sector; ITIL Foundation certified (minimum); ITIL Service Operations certified (minimum);
governance and security.
- Certifications in ITIL foundation, Security+, CISM, SCCM and COBIT will
Technology or relevant equivalent qualification ITIL foundation, Security, CISM, SCCM or COBIT Certification
degree or equivalent in a relevant field desirable • ITIL intermediate (operational support and analysis)
understanding of IT governance frameworks, such as COBIT, ITIL, and NIST Cybersecurity Framework.
in IT governance and security. Certifications in ITIL foundation, Security, CISM, SCCM and COBIT will