JOB DESCRIPTION Key responsibilities: Apply a structured methodology and contribute to change management activities. Apply a change management process and tools to develop a strategy to drive adoption of the changes required by the project. Support communication efforts including drafting of comms f
JOB DESCRIPTION Key Responsibilities: Maintain and deliver data, dashboards and reports Process data queries Develop new reporting and dashboards Adhere to service level agreements and quality standards Qualifications and Experience: IT/Relevant degree preferable 1 - 3 years' experience in data anal
JOB DESCRIPTION Key Responsibilities: Lead the end-to-end program lifecycle, from ideation to implementation, for key initiatives within our product portfolio. Collaborate with stakeholders to establish program vision, strategy, and roadmap, aligning with business objectives and customer needs. Cond
JOB DESCRIPTION Key Responsibilities: Lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous learning. Collaborate with cross-functional teams to define and execute the technical roadmap, aligning with business objectives and customer needs. Drive the d
JOB DESCRIPTION Key Responsibilities: Driving turnover Controlling expenses Controlling stock losses Managing, developing and motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store administration and security checks Qualifications and Exper
JOB DESCRIPTION Key Responsibilities: Auditing of agencies to ensure compliance to all applicable legislation Attending to written as well as telephonic queries or complaints, reconciliations and request for settlements Attend to all CSM matters Attend to all Debt Sale related queries and buy backs
JOB DESCRIPTION Key Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into architectural solutions. Design and implement scalable, reliable, and high-performance software architectures. Drive innovation by evaluating emerging technologies and reco
JOB DESCRIPTION Key Responsibilities: Collaborate closely with stakeholders to gather and analyse business requirements, ensuring a deep understanding of the organization's needs and objectives. Develop comprehensive solution designs that encompass architecture, infrastructure, applications, data, a
JOB DESCRIPTION Key Responsibilities: Induction for new recruits Providing key data and metrics for monthly training reports for management forums Ensuring training encompasses compliance standards & legislative requirements and that agents are aware thereof and trained to adhere to and meet agr
JOB DESCRIPTION Key Responsibilities: Driving turnover Controlling expenses Controlling stock losses Managing, developing and motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store administration and security checks Qualifications and Exper