Overview:
As a resort Front Office Support Lead overseeing receptionists, porters, and drivers office and guest services at the resort. Overall, as a resort front office support lead, your role is responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising drivers to ensure they provide excellent customer service to guests.
Handling Guest Concerns:
a Restaurant Support Manager, you will play a vital role in providing guidance, support, and resources all aspects of running their business financial, people, maintenance. Work with the restaurant development standards as per the SOP guidelines. Provides opening support for new restaurant openings and revamps. Provide actions for all deviations in the restaurant audit. Support franchisees in improving profitability and efficiencies Visiting stores to review quality of product, service and hygiene and assist when necessary. Demonstrating
Lodge Environment A level 1 FGASA qualification or Higher with theory and practical completed Registered improving his/her Valid First Aid certificate SASSETA Certificates - preferable A valid code 8 Drivers Team and various departments Maintaining a High Service ethic and standard across all aspects of the Lodge (off-season) Key Competencies: Excellent communication and people-handling An inherent passion for observing, sharing
Environment
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requirements:
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self and other members of staff.
drawing customers to the resorts and not just a service offered to guests.
As Head chef will need characteristic.
A Head chef will need strong people skills as you will be expected to lead the kitchen business elements of a food & beverage service
As the Head chef, you will be a key financial reporting relating to the food and beverage services offered. You will need to be able to implement strategic planning of how the food and beverage services are placed to cater to the ever-changing landscape