Contract Manager – Shopping Complex (Northern Suburbs) The position of a Contract Manager is vacant in Cape Town reporting to the Regional and General Manager. The overall purpose of the position is to ensure Residential/Estate/Facilities Security Experience. Staff Management experience essential. Previous Shopping Mall physically fit and in good health. CCTV Camera Management and Equipment monitoring and Control. Must reside and do site visits after hours. Job Description / Key Performance Areas: (Not totally inclusive) Maintaining
Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital role in
Customer complaints management
Manage the customer support team in resolving enhance customer satisfaction.
Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you field Proven experience as a Customer Relationship Manager or relevant role in the retail industry Excellent
Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you field Proven experience as a Customer Relationship Manager or relevant role in the retail industry Excellent
Our client who is a giant in the retail industry has the above mentioned role. The candidate will be required to be at the offices 3 times a week. FMCG preferable. Junior - Intermediate resource Google Search Experience and Knowledge Data Analytics knowledge Client engagement competency Required to
Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you field Proven experience as a Customer Relationship Manager or relevant role in the retail industry Excellent
Managed People Solutions is looking for Enthusiastic, Young, and Vibey individuals to join the Bacardi
Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious. Key Performance Client retention and increasing average client tenure Key Responsibilities: Coaches the team to ensure quality necessary tools, resources, skills, and knowledge to manage their assigned client portfolio effectively Conducting communication between management and staff Adhere to and enforce internal policies Key Requirements: Tertiary
Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious. Key Performance Client retention and increasing average client tenure Key Responsibilities: Coaches the team to ensure quality necessary tools, resources, skills, and knowledge to manage their assigned client portfolio effectively Conducting communication between management and staff Adhere to and enforce internal policies Key Requirements: Tertiary
URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review ensure compliance with SLA contracts, including key performance indicators (KPIs) Analyse customer satisfaction Evaluate overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline data and insights, and align efforts for cost management. 5.Handle contract escalations, communicate with with stakeholders, and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply