expertise as a Cruise Staff/Waterpark Cruise Staff Manager in a similar working environment at sea or ashore
Key Responsibilities:
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
proformas and sales orders (Pastel) or other accounting software essential
and ensuring customer satisfaction.
Key Responsibilities:
Key Responsibilities
customers informed about their inquiries, updating and managing incidents, and escalating issues when necessary Additionally, you will follow procedures for managing major incidents, stay updated on company processes their inquiries through phone and email. Update and manage incidents, making sure they are resolved within
and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate nsibilities:
Requirements:<
customer-focused individual who has experience in managing a portfolio of clients? Our national client in and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound