Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
administrative support to operations & underwriting staff members as required. Key Job Responsibilities Including Special projects as assigned Internal Contacts All staff External Contacts Intermediaries Clients (insureds) monthly dependant on work experience. Provident fund: Staff member needs to be on the RA with minimum contribution
administrative support to operations & underwriting staff members as required. Key Job Responsibilities Including Special projects as assigned Internal Contacts All staff External Contacts Intermediaries Clients (insureds) monthly dependant on work experience. Provident fund: Staff member needs to be on the RA with minimum contribution
manage excellent customer service by empowering all staff through effective communication, understanding of remaining in an industry leading position. To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management
coordinate and manage their office processes and staff. Tertiary qualification a plus Experience with Xero