and Knowledge areas:
- Knowledge of Patch Management or Anti-virus, or Vulnerability management
management.
- Knowledge of Group Policy Management and Firewalls (Checkpoint, Sophos);
- Knowledge
Knowledge of Mimecast;
- Knowledge of Manage Engine Products (Desktop Central, Log 360, Ops Manager);
Consultant • Risk Mitigator • Solutioner • Knowledge Manager • Capacity Creator • Relationship builder
models Knowledge of Project management including methods and tools Knowledge of IT Service Management principles Distribution (SD) and FI Functional knowledge of SAP SD (Pricing, ATP, Credit Management, Product Proposal, Consignments)
Perl or other languages) ● Knowledge of automation and configuration management tools (e.g., Ansible, Puppet VMware knowledge and experience ● Experience with databases, networks (LAN, WAN) and patch management ● Knowledge Perl or other languages) ● Knowledge of automation and configuration management tools (e.g., Ansible, Puppet VMware knowledge and experience ● Experience with databases, networks (LAN, WAN) and patch management ● Knowledge Perl or other languages) ● Knowledge of automation and configuration management tools (e.g., Ansible, Puppet
appropriate technologies. Stress management. • Knowledge manager: Promoting knowledge sharing and best practices practices within the ICT team, establishing knowledge management processes, and fostering a culture of continuous
other languages)
Perl or other languages) ● Knowledge of automation and configuration management tools (e.g., Ansible, Puppet VMware knowledge and experience ● Experience with databases, networks (LAN, WAN) and patch management ● Knowledge Perl or other languages) ● Knowledge of automation and configuration management tools (e.g., Ansible, Puppet VMware knowledge and experience ● Experience with databases, networks (LAN, WAN) and patch management ● Knowledge
and functions to further improve service – Knowledge Management, Incident and Request Management, Problem and functions to further improve service – Knowledge Management, Incident and Request Management, Problem Technical knowledge: IM discipline and governance Familiarity with IT monitoring and management tools such
and functions to further improve service – Knowledge Management, Incident and Request Management, Problem and functions to further improve service – Knowledge Management, Incident and Request Management, Problem Technical knowledge: IM discipline and governance Familiarity with IT monitoring and management tools such
and communication skills. In-depth knowledge of program management methodologies and tools. Ability to Management : Knowledge of budgeting processes, financial forecasting, and cost management to ensure projects