Key Responsibilities:
Administrative Duties:
and maintaining relationships with the dealer network. Ensuring correct escalation process internally
and maintaining relationships with the dealer network. Ensuring correct escalation process internally
service protocols, and emergency response. Administrative Coordination: Collaborate with departments reconciliations in liaison with the Head of Administration. Audit and report on all receipting and banking experience with monitoring and managing access systems and software would be a great advantage. Must be
forums) Create, share and respond to online reviews Network and build trusting relationships with potential
ensuring accurate capturing and updating on all data systems
Maintain values
customer centricity and after sales process & systems. Diploma or degree At least 5-8 years work experience
a variety of customer care, sales, claims, administration and office-based services to international
technical explanation of products, services or systems to internal or external customers or clients Explanation such as solar equipment, batteries, plugs, alarm systems, and inverters. Computer Skills: Proficient in