satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based functioning, procedures, systems and data of the contact center, which will include daily operations, capacity Requirements: BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration:
TRANSPORT
* MUST be available for Call outs/Breakdowns
* Clean
NEW EMPLOYMENT AVAILABLE Title: Workshop & Field Services Technicians Area: Gauteng (Johannesburg MWEP's Ref No.: TRG 1872 Salary: Market related available/negotiable Start Date: Negotiable Our client, reporting as may be required Keeps equipment available for use by monitoring and completing preventive requirements by ensuring up-to-date documentation are available upon request - services and safety stickers/decals performing preventive maintenance and for calling-in repairs Standby and call-out as and when required Off-load
repair. Travel to various dealerships and service centers to provide specialized technical assistance and technical documentation, ensuring that all service centers have access to up-to-date and accurate information
Assets Care Shopware module ensuring machine availability per requirement. Responsible engineer on site housekeeping. Assist with breakdowns and after hours call outs. Ensure operation effectiveness of all machinery
to improve plant efficiency by optimising the available equipment. • Inform plant management of all situations of spares are kept in stock to improve Plant availability whilst reducing Working Capital. Review stock technical departments. This may entail call out duty or phone call support as appropriate. • Perform other
to improve plant efficiency by optimising the available equipment. • Inform plant management of all situations of spares are kept in stock to improve Plant availability whilst reducing Working Capital. Review stock technical departments. This may entail call out duty or phone call support as appropriate. • Perform other
cleanliness and quality Ensure correct spares are available for execution of maintenance and shut work Perform roster and procedure and ensure timeous response to call outs Provide factual and relevant information to opportunities to improve plant reliability and availability Participate in equipment related failure RCAs
experienced High Voltage Electrician Respond to standby, call outs and overtime Electrical maintenance, repairs reliable transport due to standby, overtime and call outs Market related depend on skills and experience
employees and ensure succesful completin of their internship / mentorship programmes Quality Management Conduct