charge (in a nice way)
Management of office budget
Management of office support staff
Scheduling
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs on information on the online Service Reports. Proactively promote services and inspections. Process customer customer orders for services, repairs and inspections. Allocated required stock, coordinate picking and of spares where required. Sustain and improve service levels to key accounts clients. Collate the required
Service Advisor Job Description: Daily Workshop bookings Managing all repair vehicle bookings in workshop work in progress Managing awaiting part dates and ETA’s Liaising with Operations Managers on workshop work Tools and sundries Fleet vehicles Manage fleet bookings for service and repairs Make sure we have parts parts on hand for all fleet vehicle services Liaise with Logistics Manager on fleet ETA’s and loan vehicles vehicle repairs or unforeseen faults Liaise with service technician on work in progress on fleet vehicles
business ( opposed to business to consumer) financial services company.
Additionally you should have a
an RE5 qualification.
You should be self managed with strong use of initiative.
Skills required
upselling additional services, resolving issues, providing extensive customer service to local and foreign foreign clients, managing administrative tasks, reporting, and other miscellaneous responsibilities. It is
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs on information on the online Service Reports. Proactively promote services and inspections. Process customer customer orders for services, repairs and inspections. Allocated required stock, coordinate picking and of spares where required. Sustain and improve service levels to key accounts clients. Collate the required
candidate will work closely with the customer service and production teams to ensure the timely and accurate
candidate will work closely with the customer service and production teams to ensure the timely and accurate
Job Title: Service Advisor Administrator (Construction Equipment Industry)
Geographical
scheduling
Manage a shipment file from beginning to end following the work process flow. Assist with commercial that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS STANDARDS/INDICATORS Operational Processes Booking Manage booking SI Submission SOB Invoicing Shipment release sheet. Obtain invoices/costs from all the relevant service providers, ensuring that the invoices are checked Cargowise. Ensure that the highest level of customer service is given at all times and customer queries are