Debtbusters a division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants, will be part of the Leader
plus company car and petrol. Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links
negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links
negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links
experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the field, preferably with a focus on Property or related disciplines. 2. Previous experience in customer customer service roles, ideally within the UK market. 3. Excellent communication skills, both verbal and written
experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the field, preferably with a focus on Property or related disciplines. 2. Previous experience in customer customer service roles, ideally within the UK market. 3. Excellent communication skills, both verbal and written
warnings and makes effective / appropriate decisions relative to corrective action as required. Facilitates constraints and consequences of deviations to client relations / service agreements Experience, Knowledge and level qualification Tertiary education in Sales / Marketing would be ideal Sound knowledge of a CRM system
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice
of customer service. They also respond to claim-related queries and correspondence received. Requirements: respond to and resolve about 15 general/claim-related correspondence queries per day within a 24-hour job functions. Other basic policy administration-related functions. Answering the telephone within 2 rings