The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
higher) Diploma in Business Administration or Marketing Experience - Essential Minimum 3 years promotion
procedures Ensure that accurate information is communicated to Candidates Identify and highlight opportunities clients Ensure high level of service Ensure communication is adapted to meet the needs of the specific direction and communication to the Team on performance through regular team talks Assist with workforce followed by business Meet Operations requirements To assist and complete all Client/Operations Surveys Complete of employee engagement Strong and adaptable communication skills with the ability to influence and motivate
higher) Diploma in Business Administration or Marketing Experience - Essential Minimum 3 years promotion
outstanding customer service at all times.
Industry is looking for an Operations Assistant to join their dynamic team based in
effective customer relations, empathy and excellent communication skills. Responsible for : Handle inbound and providing outstanding customer service at all times. Assist clients with their inquiries, concerns, and requests
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
reporting skills • Excellent verbal and written communication Skills • Excellent telephone etiquette • Strong
•Analytical and love problem solving •Exceptional communication skills (written and verbal) •Ability to manager vehicle would be advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure clients Client Services Manager The post Client Services Assistant appeared first on freerecruit.co.za .