customer call backs to provide an update on the progress of the query
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
By the end of 2024, we plan to expand our team centered around your expertise and leadership. This expansion
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
vendors for seamless integration
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
milestones Technical Expertise in Sector • First point of call for responses to sectoral queries from external