Cape Town dealership is looking for a skilled Service Manager to oversee a sizable and busy workshop
focused on customer satisfaction, and ensuring targets and CSI standards and satisfactory customer service
You will need to have at least 3 recent years of Service Management experience in a franchised motor dealership
Drivers License
Have at least 3 Years RECENT of Service Management experience in a franchised motor dealership
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
and providing high-level support to potential customers.
Collaborating with the branch manager
the engineering and construction industry within Gauteng.
Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare Maintain quality service by enforcing company standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries when needed
Following up on customer back orders
orders
Completing customer planning
Doing cold calls to expand customer base
Arranging
V5
Ensuring that the final wheel conforms to customer styling and castability requirements
Creating
to questions from groups of managers, clients, customers and the general public.
Ability to
conceptual and detailed design of services/systems such as HVAC, Wet Services, and Hot Water Generation. This years of design experience in mechanical building services, with a primary focus on HVAC
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development