Services/RDP environments and experience with a ticket documenting / tracking system. You must have a assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS: Support and Call Centre experience. Experience with a ticket documenting / tracking system. Good telephonic
management of data team projects Management of the ticketing system Day to day communication with stakeholders
documentation and providing time estimates for tickets. - 3 years working experience BTech degree or diploma
documentation and providing time estimates for tickets. Requirements : .Net Framework ASP.Net Webforms
users. Working through daily tickets that are logged. Action and update tickets logged with accuracy within
helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab
documentation and providing time estimates for tickets Frameworks/skills .NET Framework 5 .NET Core 7