for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management
for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled
of the 1 year contract. Air ticket: Free 2 ways economy class Air ticket will be provided by Employer
thoroughly document requests for assistance in our ticket management system, and track incidents through and other problems (via information gathering, ticket trends, etc.) and communicate the information to