Metrorail Prasa Ticket Exxaminer Jobs in Cape Town

Services Coordinator Somerset West

 Helderberg Personnel

Somerset West

technician skills on admin work). Keep track of service tickets and recalls. Implement corrective action as needed Management Companies Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign

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Field Service Engineer

Westlake

 R 22 000 CTC

not limited to:

• Reviewing tickets and requirements on Autotask Service Desk
• Ensuring Desk
• Ensuring Autotask is updated on ticket progress
• Ensuring tickets are completed timeously
• Ensuring work done is always given on the ticket
• Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
• Building sustainable relationships and support
• Using the best electronic means available (ticket system, monitoring, remote, email,
• telephone

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Field Service Engineer Cape Town (westlake)

 Armstrong Appointments

Westlake

 R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

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Service Desk Engineer

Cape Town City Centre

accountable for taking calls, chat
requests or tickets and handling resulting incidents or service requests knowledge along with discretion to respond to tickets
-Provide client with a first call resolution clients, when requested, on any pending requests or tickets.
-Work closely with resolver groups, and other client
-Produce breach and ageing reports for tickets opened by service desk
-Identify gaps and a higher level
-Methodical in approach to ticket resolution
-Demonstrates ability to interact

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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

Products and Service.

Collaboration And Imedia Engineer

 Bashr Consulting

Cape Town City Centre

 R250 000

Engineer audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to reduction in tickets and optimization of effort. They plan and execute possess essential and operational knowledge in ticketing tools preferably Service Now. Strong client service

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It Technician | Managed People Solutions | Western Cape | Cape Town

 Managed People Solutions

Cape Town City Centre

verbal faults are logged on the ticket system. All tickets acted on, all tickets closed within SLA requirements

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It Technician | Managed People Solutions | Western Cape | Cape Town

 Managed People Solutions

Cape Town City Centre

verbal faults are logged on the ticket system. All tickets acted on, all tickets closed within SLA requirements

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Software Support Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

support to customers for tickets logged and assigned on their CRM Ticketing System for all IMAC (Incidents defined SLA targets. Own and drive ticket resolution for all assigned tickets including information gathering

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Administrator Cape Town

 Humankind Group

Cape Town City Centre

Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms

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