Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
currently seeks to hire a Treasury and Financial Services Analyst to join their expanding team based in entity level to run the daily operations, execute customer projects while managing currency and liquidity and to be paid (3rd channel partner) Financial Services Handle daily trade finance matters (LC/guarantees
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
and technologies
experienced Property Services to do Maintenance management of building services, all mechanical, electrical limited to budgeting. Must have 7-10 years property services/facilities managment/property operations with expense provisions for all operational issues i.e. service contracts, electrical, plumbing, consumables, extra expenses • To do Annual and Bi-Annual tenders of service contracts to ensure the company receives the best best possible price and the highest service. • Investigate new products and technology in the market as
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
Job Title: Field Services Technician Function: Operations Occupational Level: Skilled Technical Reports and plant built meets the requirements of the customer. • To overview the design plan and advise engineering required due to customer specifics that may have been missed. • Commission of plant to customer site • Provide Provide technical advice to customers • Any issues on site , be able to troubleshoot and advise of solutions meet project timelines • Delivery of stock to customers, accept stock at Cape Town warehouse, check that