Mtn Customer Service Jobs in Johannesburg
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IT / Computing / Software
- Bashr Consulting (56)
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Customer Service Engineer I
Johannesburg
Negotiable Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service
successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of
e the resolved status SLA of the service desk tool of the Customer is not breached by resolving tickets
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
ticket acknowledgement SLA of the service desk tool of the Customer.
Quality assurance management
share this job on whatsappIt Customer Engineer NEW
Johannesburg
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Manager Customer Experience
Blum & HofmeyrJohannesburg
with many different levels of personas within customer base as well as internally at Mimecast. This person Oversee the day to day operation of one of the Customer Experience teams • Act as a mentor and resource resource for the team when dealing with customer incidents and strategies • Driving the defined CX strategy team • Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting knowledge and sales skills to resell value to customers. • Team leadership in retention activities – escalations
Customer Success Operations
Catch RecruitJohannesburg
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
Customer Architect Specialist
Bashr ConsultingJohannesburg
organisation. If your answer is yes , Apply Now As a Customer Architect Specialist you will be responsible for Management tools Solid Experience in Computer Coding, Customer Centric Solutions, Installation Support, Process
Customer Success Operations
CatchJohannesburg
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
Customer Engineer Jhb - Central NEW
Nambiti Technologies LtdSouth Africa
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
It Associate Customer Engineer NEW
Johannesburg
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Associate Customer Engineer Jhb - Central NEW
Nambiti Technologies LtdSouth Africa
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
Services Lead Johannesburg
Sabenza It RecruitmentSouth Africa
Join Our Team as a Postilion Switching Services Lead Are you passionate about ensuring seamless operations next Postilion Switching Services Lead As our Postilion Switching Services Lead, you'll play a pivotal guaranteeing smooth transactions and uninterrupted services. You will lead, manage and work in a team with
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