As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Call Center staff Needed At least one year call centre experience Ability to handle high volume work, Maintain accurate records Operate relevant call centre system Generous basic plus comm and incentives
experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective