Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance industries 2 years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication
in Cape Town About the Job: We're seeking a Team Leader to join us in Cape Town Your role? Lead our Key you'll make sure our team processes run smoothly. About You: Are you a natural leader with great organizational energy and passion for people development to our team. Experience: Certification or 2-5 years' experience experience in leadership roles, preferably in Contact Centres. Strong communication and leadership skills are Apply now and be part of our team's success in Cape Town Team Leader Team Leader
(Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable and excellent most importantly, you believe in yourself Join our team to experience exceptional training, mentoring and You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
successful candidate will conduct outbound sales calls, present products and services effectively, and Great communication skills Great leadership skills Team player Sales Driven Goal Orientated Candidate must must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South structures. unbeatable growth opportunities empowering team environment that will help you excel in your career
Identify and research potential clients Cold calling potential clients for new business Develop and maintain maintain client relationships Coordinate with sales teams to develop mutually beneficial proposals Negotiate sales pipeline Conduct ongoing market research Call centre experience required
successful candidate will conduct outbound sales calls, present products and services effectively, and Great communication skills Great leadership skills Team player Sales Driven Goal Orientated Candidate must must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South structures. unbeatable growth opportunities empowering team environment that will help you excel in your career
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting information onto final sales. • Adhering to sales team standards checklist skills. • Possess exemplary
need to reside in Cape Town in the event of team meetings/team building events etc You need to have your telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors Freedom, Attitude, Energy, and Accountability. Our team is a dynamic and enthusiastic collective of innovative the industry. Your Role: As a vital part of our team, you will: Conduct life insurance sales via telephone Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center