Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.
- Clear Criminal Record
Minimum of 2 years experience in the call centre/customer care environment.
- Experience in an insurance
Assist, Household Assist, Medical Assist etc.) experience beneficial.
Applicants MUST
REQUIRES FRANCHISED PREMIUM BRAND MOTOR DEALERSHIP EXPERIENCE***
A distinguished Premium
articulated and friendly Individual with 2 years of experience in a premium brand dealership. The ideal individual
/>Must have at least 2 years of Service Advisor experience in a franchised premium brand motor dealership
You will need the following documents when applying;
feedback on quality related issues and training needs to the relevant stakeholders Conduct monthly QA operational interactions Qualifications and Experience: 1 year QA experience in a contact centre environment environment Working experience with voice logging systems Skills: Intermediate MS Excel skills Excellent numerical and analytical skills Business coaching experience advantageous Behaviours: Conveys information manner Understands, anticipates, and meets the needs and expectations of customers Takes accountability
feedback on quality related issues and training needs to the relevant stakeholders Conduct monthly QA operational interactions Qualifications and Experience: 1 year QA experience in a contact centre environment environment Working experience with voice logging systems Skills: Intermediate MS Excel skills Excellent numerical and analytical skills Business coaching experience advantageous Behaviours: Conveys information manner Understands, anticipates, and meets the needs and expectations of customers Takes accountability
REQUIREMENTS
Grade 12.
Relevant qualification/s advantageous.
Valid drivers license Internet).
3yrs+ previous working experience as a Service Advisor is essential.< the relevant information, assuring that client needs are addressed.
Check vehicle in with client
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED
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