Problem-solving skills; • Familiarity with information technology • The capability to manage and work with
Problem-solving skills; • Familiarity with information technology • The capability to manage and work with
as:
Formal Education:
to confirm appointments and provide relevant information about the service process.
Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check customer.
Keep customers up to date about information on status of the vehicle.
Handle queries
queries
Solving complaints
Updating clients information
Must have experience within the Tele-sales with People
Ability to learn and grasp information
Minimum 1-year previous call center experience
on promise. Work on Syspro. Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg
system Process membership amendments, i.e. client information, continuations Respond to customer queries timeously (TCF) Knowledge of The Protection of Personal Information Act (POPIA) and the ability to apply this in
system Process membership amendments, i.e. client information, continuations Respond to customer queries timeously (TCF) Knowledge of The Protection of Personal Information Act (POPIA) and the ability to apply this in
telephone numbers). Compile and deliver accurate, informative reporting to BU Sales Teams on daily/weekly and