Assess, evaluate, and monitor the adequacy, effectiveness and efficiency of the organizations internal control systems. Identify improvements and enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls and systems to address these. Investigate breac
Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical
User support within a VIP environment, ensuring careful and optimal call management and efficiencies. Provides
product-minded solutions A focus on deliverability with a care for clean and articulate code A start-up mindset
software functionality meets requirements, and take care of non-functional aspects like performance and response
needs are met with the utmost professionalism and care. Team Leadership: Lead our technical team, coordinating
management of hosted services and solutions with care and attention. Skillfully troubleshoot and resolve
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing
User Support within a VIP environment, ensuring careful and optimal call management and efficiencies. Manage