Global Company with a Cape Town office supporting an International Client base. Forming part of a global
Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services New betting platform implementations (retail) Office Support: • Assisting staff with IT queries related
Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services New betting platform implementations (retail) Office Support: Assisting staff with IT queries related to
Staff application training/ Support Microsoft Office 365 support Microsoft Teams support Provide remote support
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
software support, Office 365, IT Technician L1/L3, and Onsite and telephonic support. Applicants should
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
ensuring quality response
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo