Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
Consumers want to take charge and customise every part of their world to meet their needs. We're applying Operations functions. • Your role may change over time, depending on your performance, your needs and the English • Strong sense of ownership • Excellent time management skills • Pro-active and innovative •
Consumers want to take charge and customise every part of their world to meet their needs. We're applying Operations functions. • Your role may change over time, depending on your performance, your needs and the English • Strong sense of ownership • Excellent time management skills • Pro-active and innovative •
required to assist with the repair of printers from time to time depending on the workload. Attend to customer advising of technician allocated and estimated arrival time of technician Capturing of spares used and other capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have
the department.
processes. Mentors the team and gives constant real-time support in terms of query resolution. • Builds and agreed quality assessment ratios and turn-around times • Improve customer satisfaction, experience and