contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance initiatives, including mentoring and coaching Monthly performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance, and generate insights for decision-making and
leadership in driving sales targets and sales teams performance High-level responsibilities
Achieve sales
recruitment, objectives setting, coaching and performance monitoring of sales team Employment DetailsEmployment
effectively. Manage the Sales team activities and performance. Set individual sales targets and ensure sales evaluation system to track both Unit and individual performance relative to monthly, quarterly and annual targets targets. Develop a fit-for-purpose Unit Performance Report for the EFA and submit it for discussion every fortnight. Conduct weekly and monthly individual performance reviews with Unit Team members with less than required standard of accuracy and timeliness. Perform new business environmental scans (geographic, economic
effectively. Manage the Sales team activities and performance. Set individual sales targets and ensure sales evaluation system to track both Unit and individual performance relative to monthly, quarterly and annual targets targets. Develop a fit-for-purpose Unit Performance Report for the EFA and submit it for discussion every fortnight. Conduct weekly and monthly individual performance reviews with Unit Team members with less than required standard of accuracy and timeliness. Perform new business environmental scans (geographic, economic
landscape. This is an opportunity to lead a high-performing team and shape the future of payments in South sales team to achieve strategic goals. Set clear performance metrics and implement corrective measures as capabilities with a track record of leading high-performing teams. Strategic thinking and effective problem-solving join our client's team We offer Annual Bonuses, Performance Bonuses
landscape. This is an opportunity to lead a high-performing team and shape the future of payments in South sales team to achieve strategic goals. Set clear performance metrics and implement corrective measures as capabilities with a track record of leading high-performing teams. Strategic thinking and effective problem-solving join our client's team We offer Annual Bonuses, Performance Bonuses
sales support, and front desk personnel. Set performance standards, foster a customer-centric approach training, support, and guidance to enhance team performance and talent pipeline. Maintain discipline regarding leave management. Conduct internal meetings and performance reviews, ensuring effective communication. Keep processes and procedures, identifying and addressing performance constraints. Coordinate with other departments
sales support, and front desk personnel. Set performance standards, foster a customer-centric approach training, support, and guidance to enhance team performance and talent pipeline. Maintain discipline regarding leave management. Conduct internal meetings and performance reviews, ensuring effective communication. Keep processes and procedures, identifying and addressing performance constraints. Coordinate with other departments
incubation. Assumes responsibility for the effective performance of sales functions within the Comstor sales division marketing activities. Corrects variances in performances. Prepares sales budget goals and sales forecasts the Comstor sales division ensuring optimal performance. Provides leadership to team members through ensure that they are appropriately informed of performance standards, expectations, policies and programs effective and employed optimally. Conducts performance appraisals as required. Provides specific feedback
Dealer Network participation, profitability and performance in underpinning the Aftersales strategy success and the achievement of the strategic KPIs and performance target commitments made to the Group (PC and Operations Manager that assist in driving top performance and achievement of targets. Maintain regular Aftersales Sales Operations team, leverage improved performance e.g. After Sales Road Shows, Dealer visits, Dealer experience. Ability to operate on own initiative and perform effectively under pressure to meet set deadlines