offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
Take over management of the TCA office in the event that the office manager is not there Liaise with
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
Take over management of the TCA office in the event that the office manager is not there Liaise with
Proficiency in Zoho or similar CRM software and Microsoft Office Suite Exceptional time-management and organisational
Proficiency in Zoho or similar CRM software and Microsoft Office Suite Exceptional time-management and organisational
booking confirmations and 40% on admin, general office related matters and operations). Key Result Areas: Provide feedback to management regarding general office and client issues. Ensure that the company policies
booking confirmations and 40% on admin, general office related matters and operations). Key Result Areas: Provide feedback to management regarding general office and client issues. Ensure that the company policies