standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Saratoga is a leading software services and consulting company focusing on delivering innovative solutions individuals who deliver quality solution delivery services and are motivated to make a positive impact in cycle. Develop tools and applications by producing clean, efficient code. Automate tasks through appropriate a solid understanding of SOAP and/or REST web services. You are competent in UI technologies such as
collecting, analysing, and summarizing development and service issues. Accomplish engineering and organisation Development. Knowledge of RESTful API Web Services. Knowledge of Clean Code principles. Experience with CI/CD
responsive web applications using C# Implement clean, efficient, and maintainable code adhering to industry
responsive web applications using C#
and consistency by implementing data validation, cleaning, and transformation procedures. Monitor and maintain
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support.
As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
basis, for one of our clients in the Financial Services industry. The position will be based in Cape Town architecture skills to join our team at a Financial Services Company based in Cape Town. The ideal candidate collaboration skills Experience working in a Financial Services environment is a plus If you are a highly motivated for a challenging role with a leading Financial Services company in Cape Town, then we would like to hear
passion for IT to a vibrant and innovative financial services provider? We are looking for an enthusiastic I&O
team and help us deliver exceptional systems and services!
Position Available: I&O Operations
ensuring smooth day-to-day functions and exceeding service objectives.