Operations/Project Supervisor– CAPE TOWN, Century City - R28 000 Per Month Neg - URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review and ensure compliance with SLA contracts, including key performance indicators (KPIs) Analyse customer satisfactio
Operations/Project Supervisor– CAPE TOWN, Century City - R28 000 Per Month Neg - URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review and ensure compliance with SLA contracts, including key performance indicators (KPIs) Analyse customer satisfactio
Phakisa Holdings is currently seeking a Team Leader in the following area: Saltriver, Observatory, Delft, Maitland, Kensington,Langa,Athlone. Excellent communication skills. Fast Learner. Effective listener. Effective decision maker. Ability to effectively manage employees. Ability to identify probl
dissatisfaction, and other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept
dissatisfaction, and other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept
Responsibilities:
ability to investigative and problem-solving skills Excellent time management Ability to prioritize and
ability to investigative and problem-solving skills Excellent time management Ability to prioritize and
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhyt