pertaining to the effective functioning of the Quality Assurance systems with specific focus on Food safety practices at all times Develop and maintain all Quality Document systems Ensure that HACCP/ISO standards role players Conduct process audits Support all Quality staff to conduct regular internal GMP & Hygiene Manufacturing products (Monthly) Maintain the quality risk register Coordinate pest control contractor requirements for Pest Control standards Assist Quality Managers with ad hoc tasks and projects where required
pertaining to the effective functioning of the Quality Assurance systems with specific focus on Food safety practices at all times Develop and maintain all Quality Document systems Ensure that HACCP/ISO standards role players Conduct process audits Support all Quality staff to conduct regular internal GMP & Hygiene Manufacturing products (Monthly) Maintain the quality risk register Coordinate pest control contractor requirements for Pest Control standards Assist Quality Managers with ad hoc tasks and projects where required
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers Testing and Quality Assurance. REQUIREMENTS: 1-2 years in the following: Manual Testing and Quality Assurance Contact Centre Technologies Experience in PBX Skills: Proficiency in Testing and Quality Assurance Familiarity testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint client requirements. Conduct testing and quality assurance activities to ensure the reliability and performance Awareness Data Migration Experience Testing and Quality Assurance ATTRIBUTES: Strong analytical and problem-solving priorities Attention to detail and commitment to quality While we would really like to respond to every
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved standard. Work & Call quality assessments by means of quality and assurance processes. Follow up up and provide feedback on calls logged to ensure that the service is being delivered according to SLA's
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved standard. Work & Call quality assessments by means of quality and assurance processes. Follow up up and provide feedback on calls logged to ensure that the service is being delivered according to SLA's
1-2 year's production experience 1-2 year's quality assurance experience Live in surrounding area R10,500-
1-2 year's production experience 1-2 year's quality assurance experience Live in surrounding area R10,500-
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing