Quality Assurance Call Centre Jobs in Johannesburg, Gauteng

Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Coordinator Experience
• Microsoft Office Knowledge
• Basic IT

  ---

   share this job on whatsapp

It Service Desk Analyst Johannesburg

 Talenco Recruitment Specialists

Johannesburg

OS and software related issues Competent in call centre management tools Matric National Diploma: Information

 share this job on whatsapp

Senior Operation Engineer Melrose

 Computer Experts Personnel

South Africa

 R90K -R70 K CTC pm

cross functional partnerships with Fraud, Cost Assurance, IT teams and others to develop and ● implement improvement ● Manage national and international calling underlying carriers including cost analysis and irregularities or disputes from carriers, provide call records or other requested data, and work on resolutions updating product catalogues ● Maintaining and updating call charge rates ● Ensuring that prefix lists are maintained which may arise ● Revenue assurance tasks such as ensuring that cost effective call routes are utilized and

 share this job on whatsapp

Manual Tester Durban, Johannesburg

 Helen Lucre Resourcing Ltd.

South Africa

Review documentation Responsible for the quality assurance of software development and deployment 6months

 share this job on whatsapp

It Support Engineer Midrand

 Nexio South Africa

Midrand

customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target

 share this job on whatsapp

Automation Tester Johannesburg

 Ilab

Johannesburg

development knowledge. Working knowledge of quality assurance methodologies. Ability to follow instructions

 share this job on whatsapp

Tester Johannesburg North

 Network It

North Johannesburg

meets project specifications. Developing quality assurance strategies, organising phased testing with with QA engineers, and collaborating on quality assurance within a team. Conducting product testing, analysing

 share this job on whatsapp

Senior Sql Developer Randburg

 One-click Recruitment Pty Ltd

Randburg

operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and

 share this job on whatsapp

Owner City Of Johannesburg Metropolitan Municipality

 Insphired Recruitment Solutions

South Africa

solutions. • Conduct thorough testing and quality assurance of new features, ensuring high performance user acceptance testing (UAT) methodologies, quality assurance, and debugging techniques. • Strong analytical manage priorities, meet deadlines, and deliver high-quality results. • Knowledge of data privacy and security

 share this job on whatsapp

Qa Tester Johannesburg, South Africa

 Deka Minas Pty Ltd T/a Deka Minas

Johannesburg

 From 800000 to 1200000 (Ctc) - Yearly

collaborate with cross-functional teams, ensuring the quality and reliability of web and mobile based banking new technologies in software testing and quality assurance. Contribute to the continuous improvement Demonstrated experience in software testing and quality assurance, including test planning, execution, and reporting(5

 share this job on whatsapp