detail-oriented and analytical Quality Analyst to join our team. The Quality Analyst will be responsible that our products or services meet established quality standards through rigorous analysis, testing, and improvement in quality processes • Conduct thorough analysis of product or service quality through data and interpretation. • Develop and implement quality assurance procedures to ensure adherence to established cross-functional teams to establish and maintain quality metrics and benchmarks. • Provide feedback and
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
and high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous on customer care productivity and service level quality. Constantly seek and introduce new approaches to
civil, criminal and labour related matters in a call centre environment. Efficient administration of Criminal Ability to work independently whilst providing quality service to covered clients; Ensure that all communication handling; and To ensure that overall performance and quality is in line with Company standards and Policy Protection
civil, criminal and labour related matters in a call centre environment. Efficient administration of Criminal Ability to work independently whilst providing quality service to covered clients; Ensure that all communication handling; and To ensure that overall performance and quality is in line with Company standards and Policy Protection
adherence to regulatory requirements, monitoring and assurance, assist in prevents financial crimes, and upholds orders from Regulators. Ongoing monitoring and assurance on regulatory matters as it relates to the FIC delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance ability to apply them effectively. Monitoring and assurance: Participating in compliance monitoring and testing
adherence to regulatory requirements, monitoring and assurance, assist in prevents financial crimes, and upholds orders from Regulators. Ongoing monitoring and assurance on regulatory matters as it relates to the FIC delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance ability to apply them effectively. Monitoring and assurance: Participating in compliance monitoring and testing
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Excellent verbal and written communication skills • Quality driven • Ability to pay attention to detail as