targets, procedures, standards and measures of quality and customer satisfaction Excellent end user adoption ensure continues alignment between Development, Quality Assurance and Sandbox systems. External Services compensating controls to the Applications Manager Follow the internal IT Governance Controls to ensure audit self- development. Follow through to ensure that quality and productivity standards of work are consistently Achievement of monthly action deliverables and quality assurance. SAP end user training coverage and impact
organisational design, reporting accuracy, system controls, and optimize systems effectiveness and utilization
and analyses incident and request tickets for quality and recommends improvements with updates to knowledge